At Hook's Plumbing Supply we have licensed plumbers with over 30 years experience in residential, commercial, and mobile home plumbing. As a family owned, local business we pride ourselves on our quality work and dependable, friendly service. Come on in to see our full line of plumbing supplies & fixtures, hardware & mobile home supplies. Call us for ditchwitch, backhoe & trenching service. For your convenience we also have Notary Public services.
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Reviews

CC
Crystal C.

03/21/2018

Provided by YP.com

Bottom line: If you want a plumber who does quality work and stands behind his work, even if he makes a mistake, it is NOT this guy.

Curtis Hooks was recommended to me by a very reputable source so I had high hopes of finding a reliable and dependable plumber who focuses on quality of their work.

We hired Curtis to replace two shower/tub faucet assemblies and install a new water softener and filter. We purchased all of the materials with his help at our expense and his advise to help save some money, which was appreciated. He charged $700 which I believe is way more than what was fair for the work that was performed.

After all is said and done, everything 'sort-of' works...both shower pipes are completely loose and not properly attached to the walls and a few other minor issues. Nothing was done with quality work, I assure you.

The pipe that he assembled to connect the new water softener to the new filter is now leaking after just over two months. It is leaking from a joint in the pipe that he clearly installed. I contacted him a week ago to ask him to come fix it and was told that it "looks like a factory defect". I have given him a week to correct this one issue and he has not answered my text since.

Although Curtis 'completed' the jobs he was hired to perform, they were not completed with professionalism or quality workmanship.

I will update this post if he ends up actually owning up to his mistake and fixing the problem, but I am not holding my breath for that.

More Business Info

Your plumbing specialists serving all of Eastern North Carolina!

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
TueClosed
Wed - Fri:
Sat:
SunClosed
Services/Products
  • Residential & Commercial
  • Shower Repair
  • Industrial Plumbing Contractors
  • Free Estimates
  • Backhoe & Trenching Service
  • Mobile Homes
  • Notary Public
  • Plumbing Fittings
  • Residential & Commercial
  • Faucets
  • Sinks
  • Fixtures
  • Mobile Homes
  • Showers
  • Bathtubs
  • Toilets
  • Commercial Plumbing Equipment
  • Industrial Plumbing Equipment
  • Pipes
Brands
Delta, Moen
Payment method
check, cash
Accreditation

NC LIC #17816

Categories
Plumbing Fixtures Parts & Supplies-Wholesale & Manufacturers, Plumbers, Plumbing Fixtures, Parts & Supplies, Trenching & Underground Services
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