Fox Auto Wrecking

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My husband needed a side quarter window for his Chevy Express work van. A semi drove by him while he was parked on the side of the highway and sucked it right off. Fox auto said they had one...for $85!!! So, seeing as he didnt want to be driving around without a window, he went and paid the ridiculous price. Later that day, he was at Pull-a-Part because he still hadnt found a rim that he needed for the same van. He found that side window for around $23. So, I told him to of course take the other one back! It was to late for him to go back yesterday, so I took it back this morning as they only give you two days to return. Then they want 20% to return it! $17 they ripped me off for nothing. I asked him to give me a break on it, not charge me nothing, but certainly not $17 for nothing and we drove there and back from Alliance twice! He claimed he couldnt do anything about it, AFTER he had already said "especially since you used a credit card". As though, if it wasnt a credit card then he would have been willing to negotiate, but then claimed he didn't have the authority and nobody there did! It doesnt cost $17 to run a credit card! If you decide to go here, make sure you want to get ripped off coming and going! I still saved $45 on the part, even with them ripping me off! I know we won't be going back. Customer service is a big part of business, a part that they are lacking terribly.

dont purchase any third parts tawain partrs thay do not fit no or any of holes for mounting alignespeciall dodge caravan 2005 and town & country 85 $$ DOLLARS WASTED AND OUR TIME