Baker-Post Funeral Home, Lee Chapel

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I would like to comment on Baker-Post Funeral Home's handling of my father's funeral and cremation; in particular, my identification of my father's body in 2016. My oldest daughter accompanied me to the viewing, for emotional support; at no time did I want her to actually see her grandfather's body, as it had been six days since the death.

When I arrived Mike Post did not greet us with any compassion, and he did not express any sympathies to me or my daughter on our loss; he simply noted that there would be papers to sign, gestured toward a door, and said, "It's in the back, on the right." I thought by "It" he was referring to an office where we would sign papers before I identified my father in what I believed would be a viewing room.

So I walked through the door, with my daughter behind me, and realized that the "it" to which he was referring was my father, who was on a gurney at the back of a large reception room, a few feet from a table on which a coffee maker was brewing coffee for an upcoming event. This was not only a shock, but one of the most disrespectful stagings I can imagine for anyone-- especially for someone who served his country during wartime and who retired as a U.S. Marine Corps Colonel.

I would like to express my disappointment, on behalf of my entire family, in Baker -Post's handling of this occasion, as well as several other matters (for example, their decision to not bring floral arrangements that had been sent to the family to the ceremony at Quantico National Cemetery, citing a policy that the number of arrangements at a service were limited-- even though the Cemetery assured us this was NOT the case).

Baker-Post made a difficult time more traumatic by simply withholding common decency and respect; I consider this establishment a disgrace to its profession.

This place provided the most unbelievable service for my mom's funeral. They were there to guide us every step of the way, allowed us to put our own input in and really made it feel as though we were the only service they had ever done. They were polite, accommodating, explained everything and really made the best of a bad situation.