Midcity Body and Frame Inc.

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If there was an option for zero stars, Midcity would receive it. We called at noon and were told our tow would be to our home at 3. Received a call from our insurance company at 330 stating that Midcity had contacted them and would now be arriving around 530. At 615, we received another call from our insurance company saying it would be another hour and the tow truck would be to our home around 7pm to tow. At 830 we received a call saying that the towing company was on the other line with them and claimed his driver was on the way to our home finally. The insurance company put my husband on hold to let the towing company know that we were still waiting and had NOT been towed yet. The towing company then basically says nevermind - it's too late if he hasn't been there. Are you kidding me?!? Had he admitted at 6pm he couldn't handle our tow, I could have had my vehicle situated. Bad business and a liar. Avoid at all costs unless you are happy to be stranded for hours without an actual answer of what's going on and when it will happen. Disgusting.

Bought a car from them for a "good deal" and put about 1400 miles on it before the engine blew up. Their customer service hung up on me. A local mechanic proved that someone has tampered with the engine. I will be trying to take them to small claims court. They suck!!

Midcity is a great auto body shop. They are a family owned business, and are very honest. They try and help you out as best they can.

I called to ask company for a quote to scrap my car and the staff was unbelievable. They went above and beyond to try help me with my repairs. I would recommend them to anyone. The mannerism is wonderful.. Annette Weidner