Autoville is a family owned and operated auto repair and retail tire business. We repair all domestic and most Euro vehicles. Honesty, great customer relations and fixing it right the first time are our main priorities! We employ ASE Certified Technicians. We offer repairs such as: Brakes, CV axles, suspension parts, alignments, engines, transmissions, oil changes, differential (rear end) service, belts, filters, tune ups, computer diagnostics, computer programming (reflashing), tires, tire rotations, Tire Pressure Monitoring System (TPMS), Anti lock Braking System (ABS), Powertrain Control Modules (PCM or ECM), Body Control Modules (BCM) and much much more.
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Reviews

S
susan505

07/20/2012

Provided by YP.com
Paid $2000 for my car to be re...

Paid $2000 for my car to be repaired with parts: seals etc guaranteed for 60000 miles. Now less then 10000 miles later seals etc leaking and need replacing again.

The response from KT was that both they and we got screwed too bad how should they know they sourced bad parts. We are willing to pay for new parts but feel they should split the cost of their labor. The answer was no way that was not their policy.



So they bought the parts put in the parts (guaranteed parts) but aren t responsable for replacing them.



Do not recommend this business.



BTW when there are only a few reviews and all positive (as in this case) it should be considered that they are by friends or workers.

claimed iconBusiness Response09/28/2012

We were unable to help this customer because the repair service was done over a year ago which is well past our labor warranty. This customer was not having to pay for parts; only labor. All parts were still under the manufacturers and part suppliers warranty. Even with an expired labor warranty we still went above and beyond to help this customer. We checked with our parts supplier to see if there was a warranty program that paid for the labor to replace defective parts and no such program exists. Our labor warranty is clearly written on the invoice which is signed by every customer who has repairs performed at our shop. We apologize that our policy upset you and that no solution was reached.

This listing has been claimed by a business representative.

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Brands
Titan
Payment method
amex, discover, visa
Other Email

Categories
Tire Dealers, Auto Repair & Service, Automobile Air Conditioning Equipment, Automobile Inspection Stations & Services, Automobile Parts & Supplies, Brake Repair, Mufflers & Exhaust Systems
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