Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

S
sarah.hudson.142035

04/16/2013

Provided by YP.com

I suffer from cognitive problems from multiple sclerosis. As kids, we would go to the Old Time Photography in Manitou springs while visiting family. My mom has a picture of her, her grandmother and herself along with numerous others on her wall. We were so excited, as adults to do the same thing. There were 4 adults and 4 kids. We were trying to figure out costs and poses. For some, this may not be a difficult task. For me, it involves asking several questions to make sure I understand exactly what I am doing. We wanted three poses, and were going to purchase three photos from each pose. I figured it out the next day. Pretty much we were going to spend $230.00 for 9 pictures. It was a lot but absolutely worth it for the experience and the photos.



The owner... And I know it's the owner from childhood memories, was so incredibly rude to me I couldn't spend a dime in her store. We had a generational opportunity which is gone because she wanted to be stuck up. It is very sad. I had asked a couple of questions when she smirks at me and says," what do you want me to do for you? I've already answered all the questions you could possibly have." We'll lady, if you read this, you didn't answer all the questions I had. All you had to do was have some customer service skills and a tad bit of patience. I am sorry that I did not understand you confusing brochure. And I am sorry that I wanted to make sure we got everything we were hoping for without spending an insane amount. Your attitude towards customers suck. You ruined something that I, my chilldren and my family would have treasured for a very long time.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sun:
Categories
Portrait Photographers, Photography & Videography
Suggest an Edit