Mansfield Animal Clinic

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Service was slow and was not given FULL DISCLOSER costs. Had my female cat fixed. My normal vet Cedar Hill Vet was booked until June and their cost was $75. I called Mansfield Animal Clinic and asked how much it would cost for the surgery and get her shots updated. I was quoted $120 for the surgery and she would have to stay the night and $65 for shots (Cedar Hill Vet charges $20 for shots). I took her in to Cedar Hill Vet for shots to save $45. Manfield Animal Clinic said they could get her in two days.



When I got there at 8:20am, I was the only customer in there. They got me into a room and I waited 20 plus minutes for a male tech to come in. He weighed her and took her back. Cedar Hill Vet in the past when I had other animal in surgery would call after and tell me how everything went (GREAT CUSTOMER SERVICE!). Mansfield never called me. I had to call them to check on her.



When I went to pick her up the next day, I got ready to pay. They told me it would be $140. I said, you quoted me $120 why is it $20 more. She was in heat they said. I asked why extra cost was not FULLY DISCLOSED! No one seemed to know and Dr. Cannon the owner was not there to answer any questions. They said I could call Monday and talk with him. I told them I would.



There was no instructions on how to handle the cat once we got her home. The CUSTOMER SERVICE IS THE WORST I HAVE EVER SEEN!