Cricket Wireless Authorized Retailer

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Disappointing to see they got rid of all their staff i been going to this location for years taking cared by the same people with great costumer service they would always go beyond to help me and my family. the new employees currently working there you can tell they don't care as much. the stores is not as clean as it use to be. will not be coming back to this location.

LACK OF KNOWLEDGE & FLAT OUT LIARS! Cricket customer service said they had an international plan covering Italy, Switzerland and France for $15 per month I went to the store in Maricopa AZ & was given the same info. after expressing my concern as I had a minor child that would be over seas with no parent. I was assured she would be covered. After my daughter left I was on line to pay her bill & saw she only had service for Canada & Mexico, I called customer service again & was told they ONLY cover Canada and Mexico. I contacted the store that set up the service and was told, that is incorrect, she would be covered. SHE WAS NOT! I rec'd a call from John Angeles claiming he would do anything possible to help me . After a couple of days of false promises, he has vanished proving he was only stalling. My child has been gone 8 days with no way to call home or make contact if there's an emergency. Had they been truthful I would have taken other action to avoid this whole situation.