Global Water Resources

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I am very unhappy with my service they provided. I have never spoke poorly of them to anyone even thought their prices are very high just to have my water without even turning the water on in my house. After my 15 year old brother died on Christmas and had strep throat for the last 3 weeks. My payments are automatic and something happened with my account number with Global Water in January and it did not pay. I was unaware of this until my water was turned off and got slapped with $100.00 extra after I have paid on time for the past 3 years and normally have a credit. I have never had anyone so unhelpful and so unwilling to help after not being able to work for more then a month and pay for a funeral... ya I will never say a kind thing about the GW company again and hope I never have to own another home with water service from them again.