Computer One

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I visited the store with my 5 ps3's on Apr 8, 2014 hoping I had found a good place to get them fixed, since I sell them on Ebay and Amazon I sell a lot. I spoke to a guy at the counter he informed me that they supposedly do all game stop customers (which is an untruth I found out later). A lot more untruths more s were to come from this guy. He told me they would see what is needed and order the parts he estimated 4-5 days for the part and one day to install. A timeline he later disputed saying it would take three or more days to install.



Well it really didn't matter because two weeks later and still nothing. I was told to come by twice to at least to pick up two that supposedly had new laser dics installed. Twice I drove to the store only to be given the runaround until finally on April 23rd I demanded that I receive the two that were supposedly ready. I had paid my deposit of $125.00 for the install of the laser/disc drives with paypal thinking I was covered only to find out paypal doesn't cover services even though there is a part involved they consider it a service which is crazy.



The lady at the counter when I picked up and the guy who I originally dropped off my games to, I believe to be the managers but will act as if someone else is when there is a problem to address they play the blame the management game or fed-ex game. At the end over two weeks later no apology for the lateness just more run around, I left with the supposed two that were fixed and thought or hoped I was done with them only to find out the two were still not working no lasers had been replaced. They both the guy and girl told me another untruth. They completely ripped me off with no remorse. STAY AWAY FROM THESES GUYS! The day I was picking up another customer was also having a problem with them.

I brought a Laptop in and received awesome work on the repair and excellent customer service. I highly recommend their services!!!!

They saved all my files I needed and thought me so much, and all it cost was $49.00...I will send all my friends and family to Computer One. They are awesome ask for Monica she took the time to show me where all of my stuff disappeared to just in case it happened again! Thanks you guys again you rock:)

I HAVE TO RECOMMEND THIS PLACE TO EVERYONE. THEY HAVE GREAT CUSTOMER SERVICE AND DEFINETLY GAVE PROMPT SERVICE. I BROUGHT IN A LAPTOP FOR REPAIR AND 2 DAYS LATER I HAD IT BACK AND IT WORKED GREAT. I ALSO BOUGHT A LAPTOP FROM THEM FOR $150 AND IT WAS WORTH AT LEAST $200. THANKS COMPUTER ONE FOR A GREAT CHRISTMAS GIFT FOR MY SON! ~SWEAT PEA