Payne's Pizza & More

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OPEN NOW - Closes at 9:30pm

#good food

Ordered a pizza got it an 1hr. and so later,, cold and wasn't good at all wasted of 20.00 bucks,, wont order from there again

I have been coming here since they were Bellecinos and have never had any problems. I usually get my pizza to go although I have eaten in a few times. So if I was to list a problem it would be that they don't deliver to my house because I live to far away. But I can place my order as I leave my house and it will be ready when I get there.

On Friday 1-6-12 my wife and I bought an x-large pizza, and we ordered it with a "little extra sauce" because they never put enough on. It came with sauce literally dripping off the pizza; so much that even when scraping off as much as we could, we were drinking it rather than eating it.

Even an employee walking past said it was a 'sloppy mess'. After we'd finished "drinking" this monstrosity pizza, we complained to the cashier, who then questioned the cook. He wanted to know "what our problem" was , because he put 5 TIMES the sauce on-just like we asked! Since when does a little extra mean 5 times as much?? Doesn't anyone at Payne's have enough brains to even think that this order might be WRONG--then ask the customer? Obviously not! We asked them to make it right, but they refused--saying it was made just as we ordered it, so too bad!

This isn't the first time that Payne's has made our order wrong-then refused to do something about it. Each time they said that WE were wrong! Apparently we don't know what we like to eat--maybe that's it!!

There are too many pizza shop around them to put up with their arrogance, and we will not be back.

MANAGEMENT DOES NOT STAND BEHIND THE QUALITY OF SERVICE PROVIDED TO CUSTOMER. IF YOU BRING AN ERROR TO MANAGEMENT ATTENTION THEY MAKE IT OUT TO BE CUSTOMER FAULT AND WILL NOT STAND BEHIND THEIR NAME AND MAKE IT RIGHT. IT IS IF THE STRIVE TO GET YOUR MONEY AND AFTER THAT THEY DONT CARE IF YOU ARE HAPPY WITH THE SERVICE OR IF YOU EVER COME BACK. MOST OF THE STAFF I HAVE DEALT WITH ARE VERY NICE. THE BLONDE MANAGER/ OWNER IS RUDE AND VERY UNPLEASANT.