Lowe's Home Improvement
3500 Us Highway 41 W, Marquette, MI 49855
Reviews
06/28/2018
Provided by YP.comI would have given a 5 as the person who helped us with the original design with our cabinets was fantastic.
Unfortunately we also got our countertops from Lowes and were told that they would be installed on 06/27/18. We informed the contractor for the countertops that we needed them installed before July 1st as we had company coming to stay with us as we were having my sister's memorial service and my daughters wedding the week of July 4th. When we called on 06/25/18 to make sure everything was on track we were informed that the countertops would not be installed until after July 4th. The person whom we contacted at Lowes to deal with was not at all customer services oriented! We ended up talking to someone else who was better at communicating with me as I was very upset about this whole situation. But the end result was nothing was going to be done and the countertops would NOT be installed. So now I have company coming and have to stay in a house with no countertops or kitchen sink. VERY stressful. It was disappointing that we did not even receive a call informing us of this information, we had to call and find this out. We were not offered any reduction in price for the inconvenience. Had we known this was going to be an issue we could have contracted a local company to do the countertops but we were not informed of this until two days before they were supposed to be installed not leaving us enough time to go somewhere else to get it done in time for our important dates coming up. Very, very disappointed.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Extra Phones
Fax: 906-226-4761
- Services/Products
- Appliances Bathroom Building Supplies Ceiling Fans Electrical Flooring HVAC system install Hardware Heating & Cooling Home Décor Kitchen Lighting Mattresses Outdoors Paint Plumbing Storage & Organization Tools Windows & Doors bathroom remodel blinds install blown in insulation cabinet install carpet install ceiling fan install countertop install decking install delivery services dishwashing install door install fencing install flooring install free computer project designs garage door install garage door opener install gutter install in-store consultation and design services in-store educational workshops in-store translation services kitchen appliance install kitchen remodel outdoor storage install paint color matching service roofing install siding install toilet install water heater install window install
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- 3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
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- amex, cash, check, diners club, discover, master card, visa
- Associations
- Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
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- Categories
- Home Centers, Building Materials, Garden Centers, Hardware Stores, Home Improvements, Major Appliances, Paint, Small Appliances, Tools
- Other Information
Specialties: free haul away, easy exchanges, easy returns, Lowe's gift cards, free delivery, free shipping