CHC Home Center Marshfield
360 McNabb Rd, Marshfield, MO 65706
Reviews
11/05/2015
Provided by YP.comGetting rid of the manager won't happen, she is the owners daughter. But like you otherwise this would be a good place to shop. The rest of the staff is really helpful and polite,
04/23/2015
Provided by YP.comMy husband and I purchased a pole barn from the Marshfield location a
few months ago. We had one of your contractors put the barn up. The
contractor, Casey, was excellent. Very willing to work and very
respectful of the job site. We had several problems with missing
pieces and wrong colors of screws and metal being delivered. We also
ordered counter tops that came in very wrong, despite the order form
being correct. Chance tried very hard to make everything right. We
were very patient with all the problems we had until we came into the
store and were treated with a large amount of disrespect from the
manager. She made no attempt to help us when we went back to the order
desk. She yelled for Chance to come help us, then sat there, at her
desk. She knew all the problems we were having. We asked Chance about
the different colored metal being replaced, (we currently have two
different colors of metal siding on our new pole barn), she yelled
from her desk that we would have to bring in the wrong siding in order
to get the correct one. Our counter tops took so long, the company
that made them, offered a $100 discount to us. The manager told Chance
if we wanted to take the correct metal with us we would have to give
her our $100 discount. Her attitude is nothing less than disgusting.
It's really obvious the customer is an inconvenience to her. Every
wrong order, we paid for. The manager made us pay for all the mess
ups. None of these problems are our fault. We went in with good
intentions and paid our bills. Chance tries very hard to do his job
and the manager is making it impossible for him to correct anything. I
want someone to override her and get our metal fixed on the pole barn.
I would also like someone to fix our counter tops that were not done
to spec. We have unfinished sides on the counter tops that look awful.
I would also like to add that the guy at the loading dock knew about
our problems and appologized. We asked him what was going on with the
manager and HE appoligized for her attitude and was embarrassed of
her. All the other employees at this store are excellent. If you get
rid of this manager, you will have a great store.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Services/Products
- Lumber (treated and untreated). Building materials from plywood, to sheetrock, to metal, to concrete and brick. Windows and Doors Full line of plumbing Electrical needs Flooring and carpet Paint (we match any color) Extensive tools department Replacement parts Lawn equipment and hand tools Winter coats and protective gear Interior and Exterior Decor for that creative side. Appliances Cabinets and shelving Farm hardware and fencing needs Equipment Rental Design Center Truss Design Custom Doors Paint Keys Delivery ...and more ==> shop on-line for a more extensive catalog.
- Brands
- Do-it-Yourself: GFCI Receptable Installation
- Payment method
- amex, discover, visa, mastercard, cash
- Location
- Located Behind Don Vance Ford Just North of 1-44
- AKA
CHC Home Center
- Other Link
- Categories
- Hardware Stores, Building Materials, Home Improvements, Home Repair & Maintenance, Lumber, Paint, Wood Products