Nelson Frazier Funeral Home
7 Clinic Dr, Martin, KY 41649
Reviews
01/13/2015
Provided by YPmobileIn November of 2014 my mother passed suddenly passed away. I am 24 years old and had never experienced something so traumatizing in my life. I had my mom taken to Nelson-Fraizer and the nightmare I was experiencing only got worse. Sandy was very rude and made the worst day of my life even worse. I asked if we could have a memorial at the funeral home after having mother cremated and she told me that I could rent out some other place to do that because she only had two chapels available while they were doing construction. Basically they are saving those for people who were going to spend more money than I was able to. We paid for a $400 urn but when we showed up 2 days later she had no idea who I was and handed me a cardboard box with my mothers remains. After asking where the urn was she acted clueless and chuckled saying "oh, you have to remind me of those things." She was very cold and had no compassion while filling out paperwork. When I would ask a question she would come back with a condescending attitude like a 24 year old girl should know the answer to. On top of all of this, a month and a half after my mother passed away I still hadn't recieved a death certificate. After calling the funeral home and them saying oh they should be in any time, my fiancé called the hospital and the funeral home had never sent them there. I just came home and almost two months later the death certificates are here in an envelope that was over stuffed and ripped open. I will NEVER take my family there ever again or recommend them to anyone. I only have one star because it won't let me give 0.
01/06/2015
Provided by YPmobileMy husband passed away May 21 , 2014 It was a sudden death we had no life insurance policy , I was in a state of shock from losing my husband , Greg Nelson came down to the hospital I was so scared I had no idea what was going to happen to my husband I had a total of about 20.00 in my checking account Greg put his arm around me told me not to Worry that he would take care of everything I felt so bad but I couldn't do anything when I went down to the funeral home the staff treated me so wonderful I was very happy with everything the arrangements where very nice I got to get everything I wanted I love each and everyone at Nelson Frazier Funeral Home they let me set up a payment plan , God Bless all of you at Nelson Frazier Funeral home with love Brenda Blair
More Business Info
- Hours
- Regular Hours
Mon - Sun: - Extra Phones
Fax: 606-285-0744
Phone: 606-285-3200
- Brands
- Cremation
- Other Links
- Categories
- Funeral Directors, Crematories