Brian's Auto Care Center Inc
125 E 12th St, Marysville, CA 95901
Reviews
10/20/2016
Provided by YP.comBrians Auto Care Center is neat & accommodating to access, with a well lighted lot, safe, very secure (meaning no visual threats). The listening aspects are top of the line with an obvious interest in hearing the customer about the problem at hand. Many questions are asked regarding the customer's observations & an intelligent diagnosis is their goal to get you running again. Honesty is profound so you know the options with no impulse to "sell" you. Ethics is demonstrated with feedback regarding the "process". Automobiles are not to be categorized as uncomplicated, especially with the latest technology in design, these days.
I had a vehicle that had not been serviced by Ford on a major safety Recall. It was out of the time limits because the previous owner had tried to get the problem solved with "back yard mechanics". There was much to do to diagnose my vehicle & UNDO what had been done. Who ever knows what pre owned vehicles have gone through using ego minded $$ "experts?
Brians Auto Care Center had previously recharged an AC system on another vehicle I had owned several years ago & they were professional & thorough, because I had front and rear AC options. It was for this reason that I went back to Brians Auto Care Center, and it was based on the work they did before, the competency they demonstrated and how fair they were with the price. I also observed Brian's treatment of other customers while I waited & it was all professional & respectful. Brian's has years of experience on domestic & foreign vehicles! (I am a Senior & spent my entire career as an operations auditor in the aerospace industry on very complicated defense systems & military reliance.)
My instincts are well honed and I recommend Brians Auto Care Center to anyone that wants professionalism, the truth, a thorough job done right and no questions I would have to ask, like: (Did you test drive it after you fixed it?) That says it all as far as I am concerned. You won't be disappointed.
06/02/2016
Provided by YP.comBad guy! Was working on a clients van at this shop and he kicked me off his property halfway through the job. I left with no pay and he wanted to charge me $40 for running my vacuum. Wow!
05/25/2016
Provided by YP.comMy car had a serious head gasket issue and the shop got it repaired, and I'm back running again. Thanks to Brian's work ethic; the rapport we established during this ordeal; his team of mechanics and his whole auto care network, they got my car working again. A big shout out to Brain, his crew, and all that were involved in getting my car running again.
It's one thing to be a good shop that does a good job fixing cars. But it means much more when the owner and staff of the shop also cares about the customers that come to them. The quality of the repairs were excellent as Brian's willingness to understand and his accommodating actions in working with me. It wasn't all about just the money with him. I looking foreword to working with Brian in the future on my car needs to maintain my car. Hopefully, not another crisis but if so I know I'll be able to trust Brain to get me back on the road.
Thanks to all,
12/12/2011
Provided by YP.comOverall, a very nice experience, which is rare to say as I'm sure you know with a mechanic shop. I had a check engine light where the dealer gave me a price estimate of $1200, but it got it done here at just under $300 for simple labor as the new parts that the dealer said I needed to replace were in fact false. Overall, a fantastic experience and I came all the way from Elk Grove (1 hr.-90 min drive), but will definitely come again as the knowledgeable staff and integrity is well worth it.
06/11/2011
Provided by YP.comDont go! Dont do it! Find another place! Over-priced, vehicle comes back worse than went in (magically), and items will come up missing.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: - Category
- Auto Repair & Service