Harvey & Songer

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CLOSED NOW - Opens at 6:00am

I went to have a set of Goodyear Duratracs mounted on my new rims and an alignment. Upon leaving the store I got to cruising speed and noticed a shake in the steering wheel. I asked them to look at it and he had one of the mechanics Jack up the front and spin it still attached to the truck. You could see the truck would shake and I was told it wasn't that bad. I still had the shake and on my way from work. I went back and the owner had a very bad attitude. I was ignored for about 15 min at the front desk. When he finally acknowledged me (already paid $180 for alignment and mount balance) he tells me there is nothing he can do. He also tried to tell me I didn't pay for balance(I did... $80) and said "I don't know what to tell you". He made it sound like he was going to charge me to do again when it wasn't done right the first time. I went to another local tire shop and had it redone (2 front tires were off by 2oz and rear were off by 1.5oz) had each one redone- new weights and no shake!

Seriously, just the best I've ever experienced...honest, too. Who could ask for more. Very satisfied.