Foothills Pest Control is a small family owned and operated business. We have over 40 plus years of combined experience in the pest control industry. We were voted the #1 Pest control business by the Maryville Daily Times Readers choice award 4 years in a row. Our technicians are licensed and Certified by the State of TN. Our company is licensed, bonded and insured. As a small business, we are able to keep our overhead cost down, which translate into our Technicians being able to offer more time to take care of your particular problem. A lot of the larger company's can sometimes push there techs for a larger number of stops per day to over 12 or more services. We try and limit our techs to no more than 8 per day. You will find our prices Very competitive, for the types of pest control service needed in this area. Again, because we limit the number of day to day service stops, for our technicians, you will get to know, & really be able to trust who you are letting into your family's home, when you are in need of our service. We control most all type of pest problems. We have been serving Blount, Loudon, Knox and Monroe County's since 1997.

Looking for Pest Control Services in Maryville, TN?

Answer a few questions and we’ll get you free estimates from local businesses.

Find Pros
Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate

Reviews

SS
Stanley S.

11/22/2015

Provided by YP.com

This is in response to the review from Eric A.
Hi, my name is Stanley Scarbrough, Owner of Foothills. This customer came to us with a "Major Bedbug Infestation". (I will try and make this short.)
1.) There is no "warranty" with any 1 time Bedbug service.
2.) They were advised and set up a 30 day follow up @ $69. (We never require a written contract for our customers) Our Bedbug treatments have a 80% success rate with( 1*) treatment. Again, we do not offer a warranty on our treatments. Sometimes it can take several service's to eliminate heavy infestations. But we are "Always" very honest and up front. We cannot give exact dates and times, the infestation will be eliminated. Mr & Mrs A. knew, and signed agreement for the first service that came with (No Warranty) but they could continue with extra service's until
we eliminate the infestation. Every customer's situation is different.
Anyway, long story short, they turned down the 30 day follow up. They said," things were good, and would call if they needed us.
Everything was good, for about 7wks. Then, they called and said they had starting to see a few bugs. (Bedbugs can hid behind walls, cabinets ect. for 2-3 months before emerging to feed again. ) The A's wanted a free service, and we reminded them of the service call fee $69, plus, there may be some extra types of extra service's for a fee, because the didn't follow our advice, and continue at least a few monthly service's, to stay on top of there infestation. We did, do a follow up "Free" service @ 8 wks. After, that service, it was aprox. 7wks, when they called again, and requested another free service. At that point, they felt because of the price first paid, it should have been warranted, and continue to be a free follow up treatment.
This was aprox. 5 months, since the first treatment. The customer also has to continue to clean and vacuum furniture and carpet area's, to aid in the elimination of the infestation. This is something we observed, during the two free service's, they were not doing.
As a small family operated business, since 1997, we try to and offer fair, lower price, for this type of service, but our customers have to do there part, also, if they want to get rid of Bedbugs.
They did file a BBB report, but not consumer affairs. We answered there complaint, and offered a Free Service, as per there request, and neither ourselves, nor the BBB could get a response from them. After 4 weeks, the BBB closed the report. You can check with them, to confirm. After 19 years in business, this is the only complaint Foothills has had.
We always try to offer lower than average prices for Bedbug Services, but never cut into the quality of the service. We will always try and be fair, and go the extra mile, for our customers within reason. to solve your individual problems. Every customer's situation's are different, and no treatment will ever be exactly the same, as it takes many things to come together, to completely eliminate the infestations.
Thank you for reading our response to this review. Foothills Pest Control owner Stanley Scarbrough 865/856-0911

More Business Info

LET OUR FAMILY TAKE CARE OF YOUR FAMILY

Hours
Regular Hours
Mon - Fri:
Sat:
Extra Phones

Sweetwater, Madisonville & Tellico Plains Customers: 423-351-0048

Knoxville Customers: 865-981-9448

Loudon & Lenoir City Customers: 865-986-1109

Services/Products
We control Ants, Spiders, Roaches, Stink Bugs, Asian Lady Bugs, Bed Bugs, Yellow Jackets, Hornets, Mice, Rats, Scorpions, Carpenter Bees, Wasp, Mosquitos, Fire Ants, Bed Bugs, Roaches, and many more.
Brands
Termidor, for liquid termite control. We also offer Advance Termite Baiting system
Payment method
cash, visa, mastercard, discover, debit, check, all major credit cards, financing available
Location
Family Owned and Operated. We have proudly been serving Blount, Loudon, Knox, and Monroe County's since 1997.
Amenities
We Specialize in a 1 Time Bed Bug Treatment that can last up to 1 year.
Associations
Voted #1 Pest Control Company in 2010, 2011, 2012, & 2013 in the Maryville Daily Times Reeder's Choice Awards 4 years in a row. Member the NFIB Member of the National Pest Control Association
Categories
Pest Control Services, Termite Control
Suggest an Edit