World Hyundai

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This young man gave good customer service, so thankful and grateful right now. I will recommend my friends and family. Thanks so much again.

World Hyundai does it again! I came in to refinance and left with a lower rate and way better car! Jarrett was my sales rep and i loved the dedication and drive to get me what I wanted! Talk about bend over backwards to get it done! i've never had a problem here and would refer many more ppl to Jarrett@WorldHyundai!

Allen was great. Though my credit was not the best, I wasn't forced into a vehicle I didn't want. The payments are affordable and reasonable. Thanks again Allen.

I found the car! Every car I wanted was sold but Jarrett found 1 fresh off the truck an made it work! Thanks Jarrett! If you want a great sales rep who is knowledgeable and pleasant please see Jarrett@WorldHyundai! She was great!

Jarrett was AWESOME!! I loved her spirit & effectiveness! She got me a newer car below the payment i originally asked for! You want your salesperson to work for you with great customer service with a smile ,Ask4 JArrett@WorldHyundaimatteson! Thanks so much Jarrett! T. Crawford

I loved Jarrett as my Sales Rep! She was busy but still attentive, courteous, & showed me exactly what i asked for around the payment that I wanted! If you want a beautiful, class act with top notch customer service go see Jarrett@WorldHyundaiMatteson!
R. Carbins III

Jarrett@WorldHyundaiMatteson is the best! Very informative and friendly!

Jarrett Was the Best!! Very Patient and knew alot about the cars. I test drove 4 before I could make my decision. I love my car and would definitely recommend Jarrett & World Hyundai to anyone I know.

Between a week long experience... promised call backs never done. The first salesman should work as a pyschic cuz he just pulled a car up and told me a price three times what I told him. He claims my credit is -1 and showed me some jimmied report. When I pulled up my report, from the same company I was at a 542. Needless to say I walked out. They finally called me a day later, asking me what happened. I said when I buy a car I buy from a car saleman. Not a psychic. They try to get me back in the NEXT day and I told the new car salesman mike Houston that ill come in when u tell me u can get me in a car in my budget range... he says he can't sell a car over the phone. :-\:-\ who buys a car over the phone??? I said I was negotiating, and I wont spend another four hours for nothing. After such horrible service, I call back to talk to the high up manager and asked if they sell cars? Cause it doesn't seem like it. Once again put on hold instantly but he did manage to give me the sales manager. She, Terry, may be the only one who assisted in such horrible service environment. We negotiated over the phone and she had a few cars she can put me in. I agreed to go back, after working with her, she pawned me back to Mike Houston.... the second salesman from earlier that day. She had me at 315 a month and somehow it turned to 353 a month. Not to big but still. Finally, four hours later, I had a new car. One of the key alarms didnt work so mike told me to come back tomorrow when the service department is in. I went home, went to bed. Drove to work and my license plates they put on weren't secured all the way, (wrong screws). With a dangling plate scratching my bumber you can imagine my frustration. I go back the next day to fix the key and mike said he called and left a voice message saying I had to come early. (He didn't call) I said i'll come back the next day (today/saturday) in the early morning. Now today he says theyll charge me 53 bucks for the key guts. I said I'm not going to pay for that. He said I get worked up too much and needed to calm down. I took him outside, explaining the plates were about to fall off. He admitted to putting them on. I then showed him the scratches and he goes on defensive mode. I told him having spent six days of coming into this place and having such things to happen is ridiculous and I will post a review online. He then went on a rant of how he doesn't care about social media and that im a difficult person to deal with. Funny thing is I know I can be an difficult but this was me on my best behavior. Wasn't rude, just went over his head back to Terry, which again he didn't like. He comes back with a paper titled "we owe". Told me to sign this paper and I said again, I'm not paying for it. He goes on another rant about me being me and needing to calm down. I told him he is too emotional, I was being blunt and to the point, "we" owe is a vague term and we means you and I. I will read this document and then sign. Now I have to wait for a call sometime next week to pick up a new key. Regardless, the service, from what I saw, is the worst I have EVER seen. Considering I have dealt with alot of dealerships for my shipmates in the navy and know their tactics, worked at a car dealership for a few years, bought a few as well, and attended many classes on the art of selling and marketing. I feel like they don't like playing by their own rules and dont like dealing with smart consumers. Two star rating barely. If it wasnt for Terry, it would of been a one star. (SIDE NOTE... A HUGE NASTY BUG THE SIZE OF A PINKY WAS CRAWLING AT ME IN THEIR WAITING ROOM AND I WAS THE ONE WHO HAD TO PICK IT UP AND THROW IT AWAY. 30 EMPLOYEES ON THE FLOOR)

Allie and others in the service department were very helpful when I was trying to tow my rental vehicle to them after we had lost our keys to the vehicle. No 2nd set of keys were available. We needed to get the rental car there in order for them to order/make a new set of keys. Allie was especially helpful and patient...Thanks!

Excellent customer service skills, extremely informative, and very friendly & couteous. I definitely will send referrals too Steve!

Steve was very helpful and clear with explanations of the vehicle and its features. i was very pleased with the service today and will definitely let everyone know of my experience

Having searched the internet for the car I wanted I eventually went to World Honda and was greeted by Erik Garcia. Erik went out of his way to accommodate me and find a car that I wanted to purchase. I later returned to the dealer to replace a faulty tire sensor and Erik again met with me to see that the problem was resolved. He did such a good job that I referred a friend of mine who was looking for a new Hundai to Erik feeling he would again do a good job of assisting him in finding what he wanted. I would not hesitate in sending people to Erik and World Hundai.

Purchased a new Hyundai Elentra from Mr. Erik Garcia of World Hyundai Of Matteson. Mr Garcia was very nice sellsrepresentative, and answered all questions which we asked regarding the car.When we went to pick up our new car, he went over very carefully of all equipments, and made sure we understand,and satisfy with the car.If asked by any of our friends or relatives, will surelyrecommend the Hyundai cars.Tad Sasamoto

first nu car..no camplaints..

100% satisfied..no complaints.

Make no mistake Hyundai cars have great design with best quality plus service second to none. Congratulations to World Hyundai for giving both.

I was looking for a specific vehicle and was told by two sales people Raul and Jimmy that they had it on their lot. I drove 124.86 miles roundtrip and wasted three hours of my time and fuel only to have them tell me they did not have the vehicle. You decide liars and con men or just dumb asses.

As I walked into this dealership, Steve greeted me at the door with such professionalism, that I relaxed and allowed him to show me vehicles of my interest. While looking and asking questions, Steve answered them all and did not put any pressure on me to buy immediately. Well, I did make a purchase, and I am very happy and pleased with my purchase. Thank you Steve and World Hyundai!!!!

Right from the start I felt no pressure from Steve. He was very friendly and very willing to help. Brought me inside and just asked if we can just give me a price to see if we were in the range. Lo and behold he brought me to Tom Primbus and gave me a figure that I was very comfortable with. I will recommend to my friends a very pleasing experience in car shopping at World Huyndi.