Firestone Complete Auto Care
1601 Matthews Mint Hill Rd, Matthews, NC 28105
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Reviews
03/04/2012
Provided by YP.comHusband took daughter's car to the Firestone place at Independence & old Hwy 51. They put the tire on so tight that 2 grown men could not get the flat tire off (daughter hit a HUGE rut and cut her tire). When husband complained all manager did was apologize & say "We put the tires on with machines according to the car manufacturer's standards." What if you get stranded like my daughter did last night & not be able to change your own tire because you can't get the tire off! Daughter weighs all of 90 lbs. If my husband & daughter's friend's dad could not get the tire off, how is a 90 lb girl supposed to??? The manager said to buy a torch wrench so husband bought one & it got the lug nuts loosened, but it cost $30.
This place needs to test the freakin lug nuts before the customer leaves the place to make sure a human can get the darn things loose! We wil NOT use them again!
06/24/2009
Provided by YP.comi took my car there because my car was jerking when coming from park to drive and overheating when sitting in lines or traffic. i was told that i needed a temp sensor and wiring bundle along with fuel flush costing me close to $4oo.oo when i left had another list of $1800.00 recommendations. was told the jerking on my car was brake calibre's found another mechanic to charge $90 less to fix when took tires off to fix calibre's was perfectly fine and the rotors was what need to be replaced which were $115 cheaper to buy. along with the rest of the list of things that were not needed...i feel that they try to take advantage of customers and meet sales quotas or bonuses.
More Business Info
Whatever You Drive, Drive A Firestone
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Extra Phones
Fax: 704-845-9164
- Services/Products
- Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
- Brands
- Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
- Payment method
- master card, amex, visa, discover
- Other Link
https://local.firestonecompleteautocare.com/north-carolina/matthews/1601-matthews-mint-hill-rd/
- Social Links
- Categories
- Tire Dealers, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Wheel Alignment-Frame & Axle Servicing-Automotive
- Other Information
Emergency Service: No
Express Maintenance: Yes
Fleet Services: No
Free Estimates: Yes
Parts Available: No
Rental Cars Available: No
Road Side Assistance: No
Shuttle Service: No
Towing: No
Wi-Fi: No
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