PacSun

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IT WAS 11:00 AM WHEN MY SON CALLED THE STORE. A PERSON NAME ABLE ANSWERS THE PHONE. MY SON ASK HIM ABOUT A GAME THAT HE WANT IT NEW. ABLE TOLD HIM THAT THEY HAD IT USED THEN MY SON THANK HIM AND HANG UP THE PHONE. WE CALL BACK TO FIND OUT INFORMATION ABOUT THE GAME AND IF ANOTHER STORE WILL HAVE IT NEW BUT HE WAS BUSY WITH 10 CUSTOMERS(ABLE SAID) AND PUT ME ON HOLD. MY SON GIVE ME THE CELL AND I WAS THE ONE WAITTING 15 MIN ON THE PHONE, HE NEVER ANSWER!!!!

I CALL BACK TALK TO HIM I ASK HIM ABOUT A MANAGERS NAME GEORGE CAVAZOS. ABLE EVEN GIVE ME THE SCHEDULE HIS MANAGER WORK SO I CAN TALK TO HIM. HE WAS SARCASTIC ABOUT IT.

I UNDERSTAND THAT KIDS DON’T HAVE MONEY TO BUY BUT ABLE DID WRONG AVOIDING MY SON AND THINKING THAT HE LEFT HIM WAITTING ON THE LINE. KIDS ARE VALUE CUSTOMERS IF IT WAS FOR MY SON I WILL NOT BUY NOTHING FROM YOUR STORE.KIDS NEED THE BEST CUSTOMER SERVICE THEY ARE THE ONES WHO PICK THE STORE AND THE MERCHENDISE. I WILL NEVER BUY ANYTHING FROM THIS GAME STOP, I RATHER GO NORTH TO GET THE CUSTOMER SERVICES ME AND MY SON DESERVE.