Panasonic Product Renewal Center

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I bought a new Panasonic FZ300 camera for $600 in June 2016. The zoom function was defective so I sent it in for warranty "repairs". Weeks later it was returned with the lens cap missing, greasy fingerprints all over the lens and the factory box smashed on one end and it was still defective. Now they have it again with no firm date as to when I will get it back and, of course, no guarantee that it will be fixed this time. It is now five months that I have been without the use of this camera. The lady who answers the phone is very patient and polite but she has a hopeless job if she is trying to represent this so-called "repair" facility.

Had to call a couple of times about servicing my camera. They answered every time with info to share. Not sure why everyones is having issues. Call the right number... as of 12-14-15 the number was 956-683-2930

NO STARS. After 11 phone calls to 7 numbers, I hear that I have to mail in the DVD combo unit to find out if they have the parts in stock. If they do not, I pay $45, plus shipping costs. I told them I need a video control board, but they claim to be ignorant of all facts until I mail in the unit. This looks like a scam and a ripoff, rolled into one. Any company that cannot support their products deserves not to sell any,

If I could give no starts I would, I sent my Panasonic camcorder to factory service back in August of 2014. They said their facility was moving so they sent the camera back to me and said I would have to send back to new address which I did in January of 2015. We are now in May of 2015 and after calling them 5 times they still do not know anything about my repair... I would suggest not to purchase their product since you will have no luck in service or support.

Had an e-bay Vendor sell their (Panasonic re-newal Center) goods (direct ship from them) as brand new. What a joke. They don't even answer the phone. Buyer beware and watch out for e-bay scams. They obviously sell to this e-bay seller. Great way to get second hand merchandise out of their warehouse and into the consumers but fraudulently!

they suck... utterly nonresponsive