Rio Grande Regional Hospital FSED

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This is the worst place I've ever been to! The customer service sucks they are the worst caregivers. They don't acknowledge you at all and the staff and even the security guard is rude. They are here to help and instead they are on their phones and listening to music without a care in the world. Don't seem like want to be here at all. I don't recommend this hospital been once and never again will I go back

0 Stars.!!! If only that was a damn option

I recently had to visit this facility with my 22 year old daughter and because she is still young and depends on me, i began to answer questions like allergy info etc. The nurse, at least I think she was a nurse, never acknowledged me but rather asked my daughter how old she was and rudely said," then you answer the question." There is a tactful and polite way of saying things or asking things, but this very rude person lacks that. My daughter even apologized to me for being spoken to that way. She felt that I was in that spot because I was helping her by taking her to this facility. I know it's just this one rude person and not all nurses are like this however, a facility is a reflection of their employees and vice versa. I live near your facility, but you have lost me as a customer/patient due to this tactless employee named Claudia Muller. This is the name I was given over the phone by the second nurse that assisted my daughter. I recognized her voice. I wish I could give 0 stars on my review. Thank You very much, Maritza Ortiz