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I have been a customer for this business for several years and more than 80% of the times I receive a package they can't find it and ask me to wait for 2 or more hours and after that they always say that they just received the package or the address was blurry or my name wasn't clear (and everything is clear in the box). The last time I had my confirmation number with the date, time and name of the person who received my package and even that they never found it. They sent me to USPS to get my package, obviously with no success, and they argue that USPS frequently report delivery date and time but it's not true, etc. After that, they didn't say I'm sorry or let me see how can we help you with you package, they just say "it's not my problem" with high arrogance



Don't choose this company

I have been a customer for this business for a while now, but lately I've had problems because they can't find my packages. They give different reasons, that the box was heavy and had to be put on the back, that the adress was blurry so they couldn't see the number of my pobox clearly (even though my name was clear), and excuses like that. The last time I even had the confirmation number and the name of the person that signed when my box was received, and even then they couldn't find my box. I think they need a different system to organize their poboxes, something more eficient that won't misplace packages.