Aspen Dental

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CLOSED NOW - Closed

It was financed through their finance co. and was charged double the amount 1,000. to much.
aspen says finance co. should fix it, Finance
co. says they are waiting on
aspen. Hopefully some one fixes soon, still making payments on wrong amount,

I've been a patient there for 5+ years. Showed up today for my appointment which they claim they have no record of. When I showed them the voicemail they left me confirming the appointment, the office manager lied and said because I didn't call back, they cancelled my appointment. I've never once called back and have always had the appointment fine. When I asked her about this, she said the dentist changed the policy and they couldn't fit me in today because the dentist had a plane to catch. It would have been nice if they mentioned the policy change in the voicemail. She also said they called us 4 times when in reality it was one call, like always. She was blaming me (the customer) the whole time for their incompetence. The hygienist there is awesome but unfortunately, that doesn't fix the incompetence of the office staff.

Will over charge you !lead dentist very unprofessional !!

i had my first visit today at aspen dental and am impressed by the professionalism, courtesy, and affordability of this business. the entire staff - chrissy and monica in front, clenda who took my xrays, lisa the hygenist, kaye who greeted me, and dr. martindale who advised me. they worked out a treatment schedule for me. i needed a deep cleaning. last week i went to coast dental in fayetteville and was told there that i needed a deep cleaning. the cost at coast dental was over $4000; but at aspen the cost was less than a fourth of that. i do feel that aspen wants to work with me and has concern for me as a patient, not just a bank account. i am happy to be a patient at aspen and trust that they will do what is in my best interest. if you need a dentist, call aspen in mcdonough!