Mr. Don's Cleaners Inc

Write a Review815-900-9789

I am writing due to the poor customer service I am receiving with a leather jacket I am waiting for. We are going on three weeks now(calls in between all lies) and I am still waiting for my coat. If you want to be nervous on the status of expensive garments and not knowing when they will be ready, go to Dons Cleaners.

Brought in 7 Tommy Bahama shirts, 4 Tommy dress slacks and one sport coat for cleaning. The bills was $89.00 and one of my shirts (which sells for $125.00) is ruined due to some kind of stain on the front which wasn't there when I brought it in. If it was stained there would have been a note to that effect, which is common for Mr. Don's. Secondly the Sport Jacket wasn't even pressed. When I showed to the person at the front desk and asked for an owner or supervisor I was informed she was the only one there. Friends have been telling me for quite some time how they are taking their things up to Crystal Lake which is what I will be doing in the future. Rick 815-385-0385