Loloma Lodge
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OPEN NOW - Closes at 8:00pm

56687 Mckenzie Hwy, Mckenzie Bridge, OR 97413

Historic log lodges and 4 Mid-Century riverfront cabins, all with full kitchens and wood-burning fireplaces - all along the scenic McKenzie RiverHistoric log lodges and 4 Mid-Century riverfront cabins, all with full kitchens and wood-burning fireplaces - all along the scenic McKenzie River

Reviews

Shannon H.

07/20/2018

Provided by YP.com

FRAUD ALERT - I reserved a cabin at LoLoMa Lodge from December 22nd - December 25, 2017 - an approved transaction that was authorized and paid for (12.21.17 $601.45). They then charged my card for December 25th - December 27, 2017 ($384.30), an unauthorized fraudulent charge that the bank found them guilty of fraud after an extensive investigation - I was not on their property nor did I request to reserve those dates to stay. They were notified to reverse the charge and disregarded the email and did not respond while leaving the charge intact prompting the investigation.

When we arrived, I met with the Grounds Manager who informed me the facility was newly acquired and woman owned. I love supporting woman owned businesses and understand there can be challenges embarking on new ventures and took this into consideration when we stumbled upon less than ideal conditions.

First, the cabin was FREEZING and no care or consideration was given to our arrival and turning heat on in advance to warm the chill. The windows are clearly original and wind blows through them and the poorly maintained sliding door. We turned on the floor heaters and set a fire but the chill did not abate for nearly 24 hours.
Second, the cabin was DIRTY - dirt on the floors, cobwebs in every room, pile of dirt in the dustpan in the kitchen and a smell of rotten meat as we entered.
Third, the fireplace was old and smoke accumulated in the house making it difficult to breathe - we had to choose warmth over breathing in the end.
The shower was ancient, tiny, dilapidated and disgusting and I opted not to use it out of disgust.

The stove had a broken heating element and we shared in advance we intended to cook holiday meals there.

Finally, I contacted them about the back outdoor light being broken and necessary for me to keep a safe visual on my dog near the very close, raging river and no one ever replaced the bulb so I was forced to remain outdoors in the freeze to ensure his safety at night.