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Reviews

AR
Amber R.

06/26/2016

Provided by YP.com

WORST CUSTOMER SERVICE BY STORE MANAGER CODY!!!



Refused to fix a mistake made at the other store. Two employees and the manager at the original location offer to help. Cody refused and has a personal issue with the other store manager Craig. I spoke with Craig and said he would call over to the store I was at to resolve it so I didn't have to drive 45mins to another location. Male store employee answered the phone put manger Craig on hold and told Cody " your favorite person is on the phone" Cody REFUSED TO ANSWER THE OTHER MANAGERS CALL! After waiting in line to return the product like Craig said I could Cody, I front of a store full of customers refused to help again and wouldn't take the product. We are commercial & residential pool builder and Leslie's just lost our business and the referral business of our customers!! Called Corporate Manager Oliver King to alert him of the situation.

More Business Info

Hours
Regular HoursSunday:10 AM - 5 PMMonday:9 AM - 6 PMTuesday:9 AM - 6 PMWednesday:9 AM - 6 PMThursday:9 AM - 6 PMFriday:9 AM - 6 PMSaturday:9 AM - 6 PM
Extra Phones

Fax: 972-542-6702

TollFree: 800-537-5437

Brands
patio
Payment method
amex, debit, discover, master card, paypal, visa
Neighborhood
Parkway
Categories
Swimming Pool Equipment & Supplies, Spas & Hot Tubs-Repair & Service, Swimming Pool Dealers, Swimming Pool Repair & Service
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