Silk Road Thai Cuisine

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CLOSED NOW - Opens at 11:00am

Ok, so have to say this is the FIRST EXPERIENCE EVER writing an online review. Let me start to say, the food is really delicious! We have ordered several times take out and you would be please with the quality but.......

Let me say there was an error with the ingredients listed online with an updated menu they had in the restaurant. I noticed my order had green peppers inside, but instead of correcting the error, the "sister of the manager" proceeded to literally argue with me on the phone stating the website contains errors and the menu in the store is correct. I asked this woman multiple times if she felt obligated to correct this for us to please the customer, but she would not (My kids will NOT eat peppers and it literally changed the whole taste of the dish)! The woman literally argued with me on the phone for almost 5 mins and at the end of the call, still they did nothing. No order credit, no refund, nothing!

If you are willing to allow a small business to treat the customer in such a way I'ld say go there as the food is pleasing, but if they mess up your order, don't expect to have them fix it....

TERRIBLE CUSTOMER SERVICE!!!!!!