Lowe's Home Improvement
5500 Carlisle Pike, Mechanicsburg, PA 17050
Reviews
04/13/2015
Provided by YP.comTwelve months ago I signed Lowe's final 'walk-thru' paper listing issues requiring work to be completed on my kitchen remodeling project. In those 12 months, a few additional issues cropped up. I waited until now to review to confirm the level of Lowe's customer service...even after they got paid.
I am delighted! On a scale of 1 to 10, I'd give them a 15! From the first encounter to the final correction, service was efficient, courteous, timely and professional.
Lowe's huge resource asset: Kristen Books.
She has a gift of relating and understanding her clients. And her knowledge of Lowe's products, policies and procedures
is outstanding. I offered her my budget and she worked to direct me to the best quality for the money I had to spend. Wayne Mason, the Kitchen Project Specialist, worked with Kristen and me to design an efficient and beautiful kitchen. I told him what I needed and how I worked in my kitchen...he knew the products available for counters and cabinets brand I
selected. And he has much more than just a 'working knowledge' of the computer-assisted design software that created a
visual representation of the kitchen.
Every Lowe's department involved in the remodel showed interest and knowledge: cabinet hardware, faucet and sinks, countertops, curtains, appliances, flooring and/or installation. Lowe's Mechanicsburg Pa employees love their job and it shows.
And I love my kitchen!!!
Anne Birch
PS Project finished within budget!
More Business Info
- Hours
- Regular Hours
Mon: Tue: Wed - Sat: Sun: - Extra Phones
Fax: 717-610-9231
- Brands
- 3M, Allen + Roth, American Standard, AquaSource, Armstrong, Blue Hawk, Bosch, Char-Broil, Dewalt, EverTrue, Frigidaire, GE, Garden Treasures, Gatehouse, Harbor Breeze, Hitachi, Holiday Living, Hunter, Husqvarna, Idylis, James Hardie, Jeld-Wen, Johns Manville, Kobalt, Kohler, LG, Master Forge, Maytag, Moen, Nest, Olympic, Owens Corning, Pella, Pergo, Portfolio, Project Source, Reliabilt, Samsung, Scotts, Sta-Green, Stainmaster, Style Selections, Sylvania, Task Force, Top Choice, Troy Bilt, Utilitech, Valspar, Weber Grills, Whirlpool
- Payment method
- check, amex, discover, master card, visa, cash, diners club
- Associations
- Boys & Girls Clubs of America,E2D,Eliminate the Digital Divide,Habitat for Humanity,Keep America Beautiful,Lowe's Heroes,Lowe's Toolbox for Education,Lowe’s Foundation,SkillsUSA
- Other Link
- Categories
- Home Centers, Building Materials, Garden Centers, Hardware Stores, Home Improvements, Major Appliances, Paint, Small Appliances, Tools
- Other Information
Specialties: free haul away, easy exchanges, easy returns, Lowe's gift cards, free delivery, free shipping