Bon Secours Memorial Regional Medical Center

Write a Review804-764-6000

OPEN NOW - Open 24 Hours

My mom is 73 and has a heart condition and came in by ambulance. She was put in the waiting room in a wheelchair for 3 hours. The girls that register patients are non professional I not well groomed and just no customer service. My mom has insurance and goes to the doctor regularly. We don’t abuse the emergency room. She was not treated as a sick person with heart issues should be treated. Staff in registration area dirty clothes hair ungroomed. This used to be a decent hospital.

To start, my dads life was saved here a few weeks ago.Today after arrival me and my parents (age 82) were lost glaring at the doc list in front of the elevator. An employee, Katie Kitchen walks by asked if we needed help found out we were in the wrong building and without hesitation she got us a wheel chair and wheeled us to our destanation . That kind of kindness just doesn't happen anymore but it did today. Please some one make sure she is acknowledged for that. So sweet of her. Thank you Katie Kitchen for helping us.

this is an excellent hospital and has an excellent emergency room and staff

I was on vacation, 800 miles from home when I was rushed to the hospital with excruciating pain. the care I recieved at this facility was outstanding. . Everyone was so helpful getting me well again. I cant say enough good things about this facility and it's staff.