The Cross Country Group
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CLOSED NOW - Opens at 9:00am

1 Cabot Rd, Medford, MA 02155

The Cross Country Group administers direct marketing, information and customer service programs for corporate clients throughout North America. For more than 25 years, Cross Country has created programs that facilitate customer acquisition and retention, brand enhancement, customer service and satisfaction and cross-sell product development. These value-added services help business clients identify new customers, retain current customers, enhance service and create new profit centers. Cross Country serves more than 250 major organizations and in excess of 40 million customers. The company provides database and Internet marketing and service network and program management. Cross Country services are delivered through a nationwide communications systems infrastructure and enhanced by a continued investment in state-of-the-art technology. The company is comprised of several businesses, which include Cross Country Home Services, Cross Country Automotive Services and HMS National. Cross Country has contact centers in Massachusetts, Florida, Arizona and Canada.

Reviews

Calvin B.

04/19/2016

Provided by YP.com

Ref#21821231.9 Vin#1

j4PS4GE9AC136810: Request Refund of $831.95!

On January 22, 2016, my automobile broke down. I was ordered to remove it from I-20 East @Hwy 155. Tx State trooper called a towing service @ a cost $170.00. They installed a water pump at $296.95. The installed water pump did NOT enable a car with less than 70,000 miles to operate. They asked for removal. The car was towed again @ a cost of $475.00. All receipts were included and returned to Park Cities Ford, in Dallas, Texas. Total cost to my VISA was $831.95.

Someone in Medford, MA. 02155 mailed me an insulting check #0007499244 $100.00 for $100.00(PQ9616537). I lost my job for lack of transportation to work. (NO rental car authorization) and unable to get to work. . Yet, someone had the audacity to refund me $100.00.

Please refund my personal cost of $831.95!

Calvin Booth 1315 Irene Ave, Lancaster Texas 75134 972-2279209. Documents have been submitted at least three times!