Gotta Party

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My daughter had her very first birthday party July 11. I wanted everything to be perfect. I have made several purchases in the past from "Gotta party," and this was the first time that a mistake had been made. The owner treated me so rudely and did not offer to assist me in the slightest. When I told her that one of the balloons from the two bunches I had ordered was the wrong one she said she wouldn't exchange it and the only way to get the one I ordered was to pay an additional $4. She also added very rudely saying, "Well, you changed your mind a lot," and that she, "didn't agree" that I had asked for another balloon. I was very sad to have been treated so badly since I have made several purchases from them in the past but I realized that clearly didn't matter to the owner. All, that seemed to matter in this unpleasant exchange was the owner not working with me to fix the problem. Very disappointing experience.

This place has everything you need for a great party: balloons, tableware, streamers, etc. The staff is friendly and helpful and very creative when it comes to balloon bouquets.