Davinci Floors & Granite

Write a Review330-764-3232

We are extremely disappointed with the service we were provided. We paid for product that we have not received.

Nice people but I can't recommend them. Everything goes well in the planning and purchasing phase but the installation phase will frustrate you. You take time off work for an appointment they make and they don't show up. Their installers don't come with everything they need and then try to blame others, including you. Attention to detail is not at the level of the job or the quality of the home. Warning, their granite subcontractor is inept. Two broken countertops later, we finally have our kitchen back after six weeks!

The store is beautiful and they have a great selection, but the customer service is terrible. Sue never called me back when she said she would, and she rarely called me back at all. She was not up front about shipping charges or delivery fees and deducted those from my refunds without telling me about it. In addition, she didn't deliver all of my product, and it showed up 4 days late only after many angry calls. Go elsewhere!