Courtyard On The Green

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CLOSED NOW - Opens at 8:30am

Grounds: 7/10



It's pretty around here, somewhat well maintained but people often times don't pick up after their dogs, so watch your step. Last year it took them a long time to get on top of their fire ant problem.





Management: 6/10



Most of the time things are okay. I've had a few issues and had to work things out with the staff, a number of phone calls around. The typical "person said one thing, page said another" deal. Was threatened with a "late charge" for paying my rent two weeks early, around the 14th, then threatened with another charge for putting in my credit card info wrong. I redid the payment, and they never said anything about the "late fees" again.



Parking: 8/10



Well lit, ample spots. On the odd occasion you have to park a few spots away from your normal spot but really, this has to be one of the best parking lots I've been in in a while.



Maintenance: 1/10



Emergency maintenance? Nope. You don't get it, at all. I had a leak which was causing the pan in my water heater closet to overflow. They deemed that it was not an emergency, and very rudely refused to come out, even to look at it. It wasn't at 2am, it was around 9pm, a reasonable hour. They suggested turning off the AC during a hot stormy night, not even knowing for certain if the AC was the source of the leak, as water was on the water heater as well.



Maintenance staff is rude on a regular occasion as well, if the one isn't being rude to you the other is trying to sleep with you, or another resident. A few girls in here have complained to my wife about this issue, including one who was harassed by him to "get in a bikini" for him. I've had maintenance orders go completely unfilled as well. Maintenance staff usually doesn't even wipe their feet before coming in on a rainy day. One also hung his wet coat to dry, dripping water all over a box I had just received from amazon which was still unopened. I wasn't home at the time.



I understand that sometimes a mess has to be made, but at least clean it up afterwards. Calling a job "done" with mud all over the floor is unacceptable. I worked in an apartment complex doing maintenance in the past, everything from HVAC to drywall, and if I acted in the way that is common of this staff I would have lost my job.



When we finally spoke with corporate about the maintenance, they claimed we were lying about the issues we've had.





Construction: 6/10



These are wood construction, so expect some noise to go through from the floor above you. Nothing out of the ordinary for this area.