Family Lawn and Landscape of FL
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Melbourne, FL 32935
Melbourne, FL 32935
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01/23/2017
Provided by YP.comFirst off this company lies they say they've been in business since 1998 I checked they actually bought the business from the original owner in 2010 don't know why they would have to lie except their work really stinks they broke several sprinklers never trim the bushes like they said they were going to with the premium service and the owner George Packard who lives in Wisconsin is a jackass plain and simple don't know why they came down to Florida anyways don't make the same mistake I did
We have been in business since 1998, you dumbass. Secondly, you ARE the guy I bought the business from, you jackass. You are also the same guy that tried to steal back all of your customers after you sold the business. If you are going to leave me a bad review, have the guts to put your full name and contact information so I can discuss with you face to face. Don't go behind my back like a coward with all your lies!
12/11/2016
Provided by YP.comHad them for about seven months, started off poorly with a scalped lawn, which had to be remedied several times with calls. I made a mistake of signing up for their "premium" plan which included landscape trimming, and they only did that twice during the entire span. At the end, they were having problems keeping employees, so imagine having the lawn scalped every other week while new crews learned how to do the work. I finally canceled the service after they broke 4 sprinkler heads and told us they "didn't bring the equipment" for trimming the landscape. When they were on, they did good work, it was just a pain to keep hounding them to meet their commitments. Another note, the owners live in the Midwest, and the customer care line is only answered on Central time for half the year.
03/08/2013
Provided by YP.comMrs. Prescott is a liar. She has, to date, left three different reviews telling three different stories. She is a chronic liar, Period! Seeing how the Yellow Pages don't allow you to respond to these ridiculous allegations, I am having to do it here. We did nothing wrong. She has an old well cap that rusted through and once everything was fixed property, the good pressure blew out the rusted area in the pipe. Once they complained about the water in the yard, I offered to send our tech back. They refused and said they did not want him to come back out. They wanted a different company entirely. At that point, we contacted a different company, like they wanted, to come out and address their concerns and when I called them back and told them someone was on their way, they told me they didn't want anyone to come out. They stated they fixed the problem themselves. There is the other lie. She said they had to hire someone else to fix it, but Mr. Prescott said he fixed it himself with the help of a neighbor. I I asked him what expenses he had incurred and offered to reimburse him and I offered to refund his money for the original repair and he told me to just forget about it and that was the end of our conversation. What more could I have done? I offered to to return and fix the leak, he said "No, send someone else." Then I sent someone else and he cancelled the guy. I offered to reimburse him for any expenses he had and I offered to refund his money. What more could I have done? George Packard Owner, Family Lawn and Landscape
More Business Info
customers for life
- Hours
- Regular Hours
Mon - Sun: - Services/Products
- lawn mowing/maintenance
- Payment method
- visa, master card, discover, check, debit
- Location
- melbourne florida
- Associations
- BBB
- Category
- Lawn Maintenance