Housman's Aluminum & Screening Inc.

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CLOSED NOW - Opens at 8:00am

I’ll start by saying I’ll never use Houseman’s Aluminum again, for anything. The reason: We had their rep over to get a quote for a screen room addition. We showed him our ideas for the room, including the size and roof type we wanted. After he looked at our survey map, our sketches and our back yard (including taking measurements) the rep said ‘no problem, we can do it’. After he told us the room would take ‘four to six weeks to COMPLETE’, we signed a contract the third week of July 2017 and put down a sizeable deposit; well over $600. Waited about 10 days and hadn’t heard from them so I called them. I called every 10 days to 2 weeks for 3 MONTHS only to be told each time that they were ‘working on it.’ During the 3 MONTHS we NEVER ONCE got a call from them with any updates or information. Finally, the second week of October 2017 I called only to be told the room couldn’t be built because of ‘water runoff and drainage’ issues. I called Brevard county permitting to inquire and was told that wasn’t the problem at all. They said that the plans submitted by Housman’s would not pass county code because of the building setback. They then said ‘we don’t know why the plans were even submitted because Houseman’s is WELL AWARE of the setback’ for our type of porch. They closed by saying they thought we’d been taken advantage of. I called Housman’s and asked them to refund my deposit since the rep should have known the setback code and told us from the beginning (3 months earlier) the room couldn’t be built as discussed. Nope! They refused to return the deposit. We wrote Housman’s owner explaining the issues and received a letter back (no phone call) from someone with whom I had never spoken and was not privy to any conversations I’d had with them during the past 3 MONTHS, telling us the deposit wouldn’t be returned and that our letter contained ‘false’ statements. How insulting! Dealing with Housman’s was a frustrating, stressful, fruitless, miserable experience.

Called them, they curtly put me on hold, held for 10 minutes then they hung up. Glad I had no further business with them and found out early

Could write a book on why I would not recommend this company for any work They do not seem to want to fix the problem Tired of calling and telling me they will take care of it

Do not use this company. They have convicted felons working for them that can't pass a background test. Use them if you want people on probation for armed robbery at your house!!

Housman's offers great quality installations with unmatched customer service in the area. Twenty years of service with thousands of happy customers across the county.