All Brand Appliance Services
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3 Sherman Hill Rd, Melrose, NY 12121
3 Sherman Hill Rd, Melrose, NY 12121
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11/13/2018
I recommend you stay away from All Brand Appliance (518-441-0130). My Electrolux Washer & Dryer is under warranty so they set up the appointment for me while I waited on the phone, but they gave me the appliance place's phone number in case I needed to call, which I did. He was gruff, said that he is the only one who sets up his appointments, and that he would never come to my house. In case anyone is interested in the details, see below.
The conversation went like this
ME: Hi! This is _______. IâÂÂm calling because youâÂÂre scheduled to come to my house tomorrow. IâÂÂm calling for two reasons. Are you the right person to talk to?
HIM: Yeah (gruffly)
ME: There were 2 work orders done for my washer and dryer, but I think I figured out the washer problem so we only need to keep the work order for the dryer. Also, they said you should be here between noon and 5pm, but they sent an email saying you'd be here between 8am and 5pm and...
HIM: (interrupting and gruffly asking) Who is they?
ME: Electrolux
HIM: (sounding mad) Electrolux doesnâÂÂt make my appointments. I make my appointments! (stressing the I)
ME: Well, I am not really sure I would want you coming to my house. You kind of sound like a jerk.
HIM: I am not a jerk. And you should be ashamed of yourself for saying that. I have a cold.
ME: (calmly) I didnâÂÂt call you a jerk. I said you sound like one. I wasnâÂÂt saying it because you sound nasally [he didn't]. IâÂÂm saying it because of the attitude in your voice since IâÂÂve called.
HIM: I would NEVER come to your house! Have a good day...
He didn't hang up and neither did I. I was shaken up so I let myself calm down, looked up my notes for Electrolux's number and then asked him if he'd like the Electrolux number I called. Then, without a response, he disengaged the phone.
Called Electrolux about it. They were understanding and scheduled me with someone else. I look forward to when it's not under warranty and I can use one of the better sounding appliance repair services that have heard about.
More Business Info
We Service All Makes & Models
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Services/Products
- Gas Dryers
- No Service Charges
- Refinishing
- Balance Adjustments
- Vintage Appliance Repair
- Appliance Disposal
- Leak Repair
- Free Delivery
- Built-In Washers & Dryers
- Microwave Repair
- Whirlpool Dishwasher Repair
- Cleaning Services
- Door Seals
- Coin Operated Washers & Dryers
- Samsung Appliance Repair
- Stove Repair
- Whirlpool Appliance Repair
- Spinner Repair
- Refrigerant Recovery & Removal
- Plumbing
- Coin Operated Appliance Repair
- Kitchen Appliance Repair
- Washers & Dryers
- Electric Washing Machine Repair
- Cooktop Repair
- Dryer Repair
- In Home Appliance Repair
- In-Shop Services
- Maintenance & Repair
- Parts Repair & Rebuilding
- Electric Appliance Repair
- Dryer Overheating
- Viking Appliance Repair
- Garbage Disposal Repair
- Trash Compactor Repair
- Parts Installation
- Same Day Appliance Repair
- Gas Appliance Repair
- Replacements
- Layaway
- Diagnostics
- In-Home Services
- Ventless Dryers
- Hinge Repair
- Maintenance & Service Contracts
- Maytag Appliance Repair
- Wiring
- Stackable Washers & Dryers
- LG Appliance Repair
- Washing Machine Repair
- Drain Repair
- Shipping
- GE Appliance Repair
- Mobile Services
- Freezer Repair
- Dishwasher Repair
- Frigidaire Appliance Repair
- Fast Services
- Electric Dryer Repair
- Refrigerator Repair
- Vent Repair
- Appliances Service & Repair
- Rare & Obsolete Models
- Appliance Refinishing
- Dryers
- Air Conditioning
- Front Loading Washers
- Combination Washers & Dryers
- Kitchen Hood Repair
- Side-By-Side Refrigerators
- Coils
- Ranges
- Top Freezer Refrigerators
- Coolers & Refrigeration
- Freezers
- Refrigerators
- Deep Freezers
- Microwave Ovens
- Ranges & Cooktops
- Motors
- Dishwashers
- Gas Ranges & Stoves
- Washers
- Ice Makers
- Ovens
- Gas Cooktops
- Stackable Washers & Dryers
- Tubs
- Vents
- Coin Operated Washers & Dryers
- Water Heaters
- AC Parts
- Parts & Service
- Built-Ins
- Small Appliance Repair
- Refrigerators & Freezers
- Cooktops
- AC Compressors
- Portable Washers & Dryers
- Coolers
- Parts & Supplies
- Stoves
- Hoses
- Trash Compactors
- Dryers
- Commercial Appliances
- Convection Ovens
- Major Appliance Repair
- Washing Machines
- Gas Ovens
- Belts
- Refrigerated Cases
- Combination Washers & Dryers
- Frost Free
- Chest Freezers
- Brands
- Admiral, Amana, Carrier, Emerson, Fedders, Frigidaire, In-sink-erator, Jenn-air, Kirkland, Kitchenaid, Lg, Magic Chef, Maytag, Monogram, O'keefe & Merritt, Panasonic, Samsung, Siemens, Signature, Sub-zero, Tappan, Traulsen, Waste King, Wedgewood, Whirlpool, White-westinghouse, Wolf
- Payment method
- visa, mastercard
- Other Link
- Social Links
- Categories
- Dishwasher Repair & Service, Major Appliance Refinishing & Repair, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair