Alamo Rent A Car

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I rented the 4cyl jeep compass, And after 150 miles the tank was empty. I found that gas mileage to be disgusting and expensive. The car clearly had problems, Check them out before you rent them.

Alamo Rent A Car "DAMAGE" fraud



I recently travelled to Atlanta with rented a car through Alamo. Upon pick-up at the Memphis airport, I was brought out to the dimly lit garage where the attendant asked me to choose a car. Upon choosing a car, the employee simply handed me the keys and asked me to sign. He performed no inspection of the vehicle, and did not ask me to perform any sort of inspection. I was in a hurry, and I've never had trouble with rentals in the past, so I didn't think about how odd it was that the employee did not inspect the vehicle or ask me to.

I drove the vehicle to and from Atlanta. No damage whatsoever occurred to the vehicle, and I returned it at the Memphis airport. There was attendant to pick up a car and he point out a small damage happened to a car but I told him it was there when I picked up the car. He said that time ok that’s fine. That was it!

2 weeks later, with-out a phone call, I received a letter in the mail from Alamo's "damage recovery unit" claiming I owed $1505.87 in damages to the vehicle, with 2 pages detailing all the extensive work that would need to be done, which was absolutely ridiculous. I know that no damage occurred at all, and I feel like I was taken advantage of. I feel like it was the employee’s responsibility to inspect the vehicle or at least ask me to inspect it upon check-out. I've never had such a problem with other rental car companies. Upon further research online, I've found that this sort of scam is common with Alamo, as many consumers have been ripped off and scammed into fraudulent "damage" charges. I can't believe this company is allowed to carry a business license. My case is still under discussion with them since I refuse to pay these fraudulent charges. I'd just like to warn other consumers about Alamo and their scamming techniques. Be careful and avoid this company at all costs!