Animal Emergency Center
3767 Summer Ave, Memphis, TN 38122
Reviews
03/22/2013
Provided by YP.comThe nursing staff is so sweet. They loved on my kitty like he was their own. The vet was very patient with me and really took the time to explain what was wrong with Spencer in a way that was easy for me to understand. It is so nice when your furry family member is dangerously sick to be able to trust the people taking care of him!!
It's hard to see some of the other patients coming in with such horrible injuries and the owners so upset, but the staff rushes them right back and starts treatment before the client even fills out the check- in form.
12/02/2013
Provided by YP.comVery good service but, terribly expensive! Would have been about $100.00 at the regular vet but cost $375.00 here to tell me nothing is wrong with
my dog!
06/04/2018
Provided by YP.comI joined YP just to post this.
I wish I could give 0 stars. I'm still mad.
DO NOT COME HERE.
ONLY GO HERE IT IS A MATTER OF LIFE AND DEATH!!!
IF YOU HAVE PLENTY OF MONEY YOU WANT TO WASTE ON INFERIOR CARE!!!
I was horrified by their reviews, and made anxious by the fact the interior had bulletproof glass, but I had a late night pet emergency and MVS was full. This was my first mistake.
They charged us nearly 10 times what our regular vet would, but for doubtful services. I was extremely nervous seeing my bill and all the reviews that said they will hold your pet unless you can pay.
They did not seem to have access to our patient history. I did not have the slightest faith in the competence of these employees moments after speaking to them. They said had no idea how long our dog's dosage of medication would be and they told us they would call us back 2-5 am. I had to verify they had our phone number. Needless to say, I spent all night worried whether or not my dog was coming home alive.
The way treatment works here seems to be designed to drain your bank account regardless of the patient's needs. They could not find our chart. They had no patient history. They had no idea what antibiotics to use. After speaking to our normal vet, they turned out to be useless.
We asked the doctor to bandage her wound and let us leave because we would be returning to our normal vet ASAP. I didn't want to incur any unnecessary expenses, but THE DOCTOR rolled her eyes at us and slammed the door. I assume she got upset because she couldn't gouge us. I didn't feel like being charged another $300 for something my vet would do for a fraction of the cost.
I was highly skeptical walking in and nervous upon reading their reviews. I now know why. I felt like a medical hostage more than a patient. If I could have found a field hospital with more competent staff and cleanliness, I would have gone there.
I will never return to this place if physically possible.
06/16/2014
Provided by YP.comI had to bring in my dog this weekend after he crashed through a window. He was terrified and confused and the sweet ladies at the clinic were very good with him and took excellent care of my fur baby. Thanks!
11/03/2013
Provided by YPmobileWe had to find a place to take our cat, who had swallowed an object that she couldn't get down or out. We were impressed by the staff, services and cost. We are seen quickly and our Kat was triaged, treated and brought back to us before we could fill out the forms.
I recommend the A.E.C. to anyone who needs emergency care for their special pets.
03/22/2013
Provided by YP.com08/22/2012
Provided by YP.comBeing brand new to Memphis and not yet having a vet, I found this business with a Google search after my elderly cat suddenly began having a problem walking. I am so glad I did. The building is clean. well lit, modern - and staffed with personable, warm, affectionate and efficient people. They took their time with my elder kitty, treating her as if she was the most important cat in the world - which she is to me. I am thankful their was nothing seriously wrong, and thankful to have found an animal emergency center that I would highly recommend to anyone.
04/01/2010
Provided by SuperpagesThe doctors and staff are great! They are extremely caring and knowledgeable. I will absolutely go back if my baby has another emergency.
More Business Info
If it seems like an emergency to you, then it is an emergency to us.
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat - Sun: - Extra Phones
Phone: 901-452-4263
- Services/Products
- Food Veterinary Supplies
- Payment method
- all major credit cards, debit
- Location
- We are located half-way between Highland and Graham on Summer.
- Amenities
- We offer after-hours emergency care for pets. We are open nights, weekends and most holidays. In addition to after-hours emergency care, we offer MRIs for pets, by referral, on the fourth Saturday of each month.
- Other Link
- Categories
- Veterinarians, Veterinary Clinics & Hospitals
- Other Information
Parking: Lot