Cavalier Cleaners

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OPEN NOW - Closes at 6:00pm

I could not find an email address to send you this but hopefully this will find its way to the Owner/Manager. I have been a loyal customer to your dry cleaners for 15 years. This morning I found out last minute I had something I needed to attend mid day tomorrow. I rushed to your dry cleaners at Poplar, the one I have been going to for 15 years, and arrived at 9:15am hoping to get same day service. I understand that I missed the cutoff time by 15 mins but based on my long-term loyalty I thought a 1 time exception could be made. Unfortunately the girls at the counter were not having it and long term loyalty means nothing! Unfortunately I have made the decision to take my loyalty somewhere else after this event. No, I am not leaving due to this one event. The counter service has truly gone down hill over the past few months and I have bitten my tongue for as long as I can. Thank you for your service over the years but the counter service has gone down hill and I must move on.

The owner has decided that any shirts I bring back which have stains - I will be charged the dry cleaning rate instead of the laundry rate. When was the last time you heard of a cleaners raising there prices because there quality control didn't do a good job getting the clothes clean?! BTW once the shirts are sent back the come back cleaned - Hey do your job right the first time instead of having the customers have to return the clothes for a re-do! Where's your customer ?!!!