Jimmy John's

Write a Review901-685-3040

OPEN NOW - Closes at 9:00pm

great location and the people were friendly and patient. got our food fast and I'm not too crazy about subs in general but I do like their bread. An 8 inch regular sub is perfect for me and my male friends usually get a premium sub with more meat.

Horrible!! I ordered my food for lunch my girlfriend goes to pick it up when I get it what I ordered ONLINE it was missing half the things I put on it which was very frustrating seeing is how the order was placed online I mean what kind of idiots can't read (not all employees) and the also managed to mess up a simple order my gf placed in the store. So I called the so called manager (Bill) who is either a family member of the owner or just doesn't give a crap about his job does nothing at all didn't ask to replace it, did absolutely nothing just was like ol well. So I didn't eat it after his I don't give a #$# attitude so I went to Lenny's (much better by the way) and order more food and took Jimmy Johns there food back when I got off. So the so called Manager Bill tells me he can't give me a refund because they do not do refunds because of there policy so I tell him its not posted anywhere and by law that has to be posted and I also tell him that if he had asked to remake my sub and acted like he has any kinda of customer service I wouldn't have wanted a refund but now I do because of his horrible management. So he tells me no so I ask him to contact the owner and he didn't want to do that, Until I say well i'm gonna call the cops that's when he says really dude and I say yes you stole my money so then he decides to call the owner which didn't answer so I leave my number and I also get corporates number but I still haven't heard from the owner about my refund and i'm still waiting to see what corporate will do if nothing Attorney here I come which will only cost me $135 that I will get back later but its the simple fact that I have to go through so much to get a $9 refund wow Really Jimmy Johns!! DO NOT EAT AT THIS PLACE food isn't that great anyway.