Jolly Royal Discount Stores

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CLOSED NOW - Opens at 8:30am

The Airways store sales reps sit around on the furniture and do not greet potential customers.Despite the manager s direction they seem tobplay when he s away. I went in the renew a contract and pick out a bunk bed for grandson but the rep Mr Gamble stated I already had 2 sales reps. When 5 yr old found one he kicked the drawer halfway in ..when asked what type wood he replied wood. When adked for a member of management he yelled across the store with a snide remark that I must not like his service. The stand in mgr yelled back across store in presence of other customers and children THEN SHE WONT LIKE MINE.As he sat in recliner in the presence of many children including my child who WAS excited about picking out bed until that point. Appalling behavior..Ashley is across the street..same President Day sale hungry sales reps too.Kings Furniture is eager to deal and same financing available. The customer service for others appeared to be the same. The customer service desk never wrote down name..actually laughing talking and was asked four times to spell my name. Disputed Mgr Wes' directive.Wow..did they have a bad day Friday Feb 7th or what and why wouldnt they want people to spend their income tax checks there. The part time rep gives awesome customer service but wasnt in..Manager gives great customer service and this Andrew Gamble said Mgr is a sales rep also so I was not welcome to pick out or be shown furniture. Is this the norm..Is that why I should return to Haverty s ? Beware of bad behavior at Airways store when Mgr off duty!