Sleep Cheap Mattress 3

Write a Review901-503-9930

CLOSED NOW - Opens at 10:00am

After shopping many mattress and furniture stores I found an excellent mattress at and excellent. price. Mr Apgar the owner was wonderful. The Mlilly Vitality mattress is wonderful. This was a great customer service experience.

I usually buy mattresses at Macy's or Mattress Warehouse b/c those are the obvious places. I stumbled upon My Sleep Cheap when looking for a place where I could order a custom size mattress (for an antique bed) that I could actually try out first. There are many custom suppliers online but you can't lie on the mattress first. MSC uses a factory nearby and can not only get mattresses quickly but also have them cut to order. I was thrilled by this and by the fact that their prices were "budget" but the beds themselves were nothing but.



My mattress set was delivered on time and efficiently (and the salesperson waived the delivery charge). They came when they said they would. They called the morning of and 30 minutes before. Perfect. There was a small hiccup with the custom sizing of the mattress, but it was a factory issue and not the fault of MSC. The owner was both VERY responsive and pleasant in solving the issue. And everything turned out perfectly.



I am typically one who shops for major brand names largely b/c I don't have much time or energy to research other options. My experience with My Sleep Cheap reminds me that I should, in fact, take the time to look beyond the obvious retailers lest I miss an honest, reliable, responsive smaller business like My Sleep Cheap. I cannot stress enough how wonderful they were to work with.

I purchased a mattress from sleep cheap about two weeks ago and i loved the experience. i went into the store on a friday evening around 4pm. I needed to purchase a new mattress for my guest room because i had company comeing in on saturday. When i got there i spoke to a man name Michael. He was so helpful and got my mattress delivered to me that day. It was by far the best price in memphis and they were the most helpful. I will be going back to buy myself a new mattress in a couple of months. If you need a new mattress this is the place to go in Memphis.

A few months ago I bought furniture and a mattress and box springs from a place called sleep cheap. They are located on Winchester Road in Memphis Tennessee, even though they have many locations around Memphis. I should have checked the Better Business Bureau Web Site before I did business there. One location has a C- rating and another location has a F rating. Let me get to my point. The first king size mattress I bought starting leaning and sagging down on the left side. It was like sleeping on one side and having to go up hill to get to the other side of the bed. I called sleep cheap. They sent someone out with a new mattress, and even said the mattress I complained about was bad. They replaced it with the same kind of mattress made by Posture Craft. This mattress did the same thing, so I went to Sleep Cheap on Winchester Road in Memphis Tennessee and talked to John. He said they had a bad batch from the factory and was very sorry for my problems. I asked if he could upgrade me to a different mattress and he said yes. First he was going to charge me the difference then decided he would not. I found that to be very kind. He told me to try two king pillow top mattresses and tell me which one I liked. One was a firm pillow top and one was a soft pillow top mattress. I picked the soft pillow top mattress.



They were suppose to deliver it one day and I took off work, and they never showed so I called. One of the owners Matt said he ate the cost of the last mattress because nothing was wrong with it and the factory would not take it back. That seems strange since the person who switched out the mattress said it was bad, and so did John the manager of the store not to mention a friend of mine in from California who has been in the business 35 years said it was bad. When they finally brought the new pillow top mattress to my house, they had a problem getting it up my stairs so they bent the mattress to the right and shoved it up my stairs. They not only ripped up the side of the brand new mattress, but also tore up my ceiling trying to get it up the stairs. I called the store, and they said they made a note of it. How does that help the torn mattress ? It doesn’t ! The first night I laid on the mattress it was hard as a rock. This mattress was suppose to be soft, not hard. I called the store and he said it would loosen up and to walk on the bed and give it a few days. It has been days and days now, and it is still hard as a rock. It is a Posture Phase 4 P/T made by Posture Craft. I called once again. John had another owner named Mark call me from a restricted phone number. That’s right, an owner that knows he did wrong blocking his number so I could never call him back. He was a very rude man. I told him I did research on Google and did a search engine and found three places that sell this mattress and called them. I told him they all said it was some what of a firm mattress and he said the three stores that sell the same product as his were liars. He didn’t care the mattress was ripped, and he didn’t care the people who delivered it screwed up my ceiling taking it up the stairs. He also said if he had to come get it he was going to charge me. Now, I get two defective mattresses and the third is the wrong one, and now I am stuck with it. Do not do business with Sleep Cheap in the Memphis Tennessee area and do not buy any product from Posture Craft, especially the Posture Phase 4 P/T, and I will be sending them a bill for the repair of the ceiling.

Great mattress for a great price. Love my mattress