Advantage AC & Refrigeration

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Worst customer service ever, wish I could give 0 stars. They came to repair my ac unit outside that is covered under home warranty company. I was not home at the time and my wife was dealing with them. They told us the ants are causing the problem and that it is not covered under the warranty. They tell us that the ac is working properly because its blowing air inside and they leave. I get home today and the house is hot. I call the company and they tell me "we told you it is not covered under warranty" and I told them that I understand that but if they would have not lied about fixing the ac in the first place. I would of had them fix it anyways and would have paid out of pocket. Now it's the weekend and they want to charge me the weekend charges. After questioning the prices, they tell me that they are not arguing and hang up on me. What kind of service is that.

Had an issue with my airconditiong unit. Home waranty company called service provider for me and that was Advantage Airconditioning. Customer service provided by Penny was prompt and I was scheduled within 36 hours even though it is summer and it was not really an emergency. Repairman Frank arrived and diagnosed problem promptly and parts are on order. Airconditioning running for now.