United States Postal Service

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I have owned a box at the Basalt Post Office and have never had any problems with, but... EVERY SINGLE TIME... I go to the front desk for help there is either the old man with very white hair and a middle aged women with brown hair... BOTH ARE VERY RUDE!!! All I want when I go to the front desk is an answer for my packages, and when they give me an answer they treat me and talk down to me like I know nothing and treat me like an idiot!! Today I asked the old ,man with white hair if it was possible if I could get my package that I was tracking online, the man said no, "Your talking about cyberspace, I'm talking about reality!" He was very rude!!! All I wanted is a no I'm sorry we can't do that, you should have it in your box soon... is it really that hard to say? These employees are very rude and have no respect for their costumers! I will NEVER go back to the front desk and I advise everyone else in Basalt to go to Carbondale or Glenwood, you'll get way better service and respect!!!