Toys R Us
2020 W 81st Ave, Merrillville, IN 46410
Reviews
12/31/2013
Provided by YPmobileFirst off if you have a phone you should answer it or don't have one. It's pretty sad when the corporate office can't reach you. I placed several items on lay away for my kids xmas. They were paid in full by Dec 15. I received a email from corporate stating to pick my items up by the 22 so they wouldn't be cancelled. I go to the store on the 22 to find out that my gifts for my kids had been cancelled on the 15. They told me i would have to contact corporate to get my money back that i couldn't even get a in store credit. It is now dec 30 and not only did my kids receive there gifts but i haven't received my money. I have had the worst service i have ever had. I will no longer be shopping at any of there stores
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun: - Brands
- lego, marvel, nintendo, nintendo wii, playstation, playstation 2, psp, sony, star wars, wii, xbox, xbox 360
- Categories
- Toy Stores, Collectibles, Dolls, Games & Supplies, Video Games
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