Carillo's Wedding Emporium

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CLOSED NOW - Opens at 10:00am

I got my sister's bridesmaid dress here, and she told me to make a point about how much she loved it. And she really did look beautiful! She even took some dance lessons to make sure she could dance formally at the reception, which was ALSO amazing! Mesa, you never let me down.



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I want to start by saying the staff at Carrillo's were very friendly and helpful. The problems were all centered around the alterations of my bridesmaid dress. The shop may consider the alterations a business separate to them, but if you get your dress at Carrillo's and want it altered it's through this woman.



My dress was in for over a week, but the alterations woman was out of town. This was fine, there were still several weeks until the wedding, and I was told that taking in the hem and halter takes less than a week.



The woman was initially friendly, pinned the dress and told me to setup an appointment with the shop to pick it up in a week. I drove all the way out there on my scheduled day only to find my dress shredded (back zipper torn out) and the halter not done. The woman did not apologize and just told me that she's too busy--they give her too much work. If they had just called me and said that the dress was not ready I would have been fine with rescheduling. Instead I took time off work and spent the gas money for nothing.



So I came back five days later (now just four days before the wedding) to pick up the dress. The alterations woman was not there, and I was just handed the dress.



It was horrible. The halter was still way too long, and the hooks were sewn on crookedly so it did not close right. The right and left side of the dress were sewn together unevenly in the back so the right side was about a centimeter higher than the left. This was very obvious as there is a ribbon going around that did not line up. Also, it did not look zipped up since the left side of the zipper ended a centimeter below the right.



I was extremely disappointed in the very poor quality of the alterations. My friend also had her bridesmaid dress done and experienced a similar situation. She picked the dress up from the woman's shop and discovered that many people work there. It's not just this one woman with 'too much to do.' Fortunately I found a different alterations place that agreed to fix the dress in two days for a fraction of the price I paid at Carrillo's.



I understand that bridesmaid dresses are lower priority, but I was a paying customer. I would caution anyone considering Carrillo's to take you alterations elsewhere. If you do get them done, make sure it is way in advance so you can make sure any mistakes are fixed. I am so glad the bride bought her dress from the designer in Texas. If they would have butchered her wedding dress as they did our bridesmaid dresses at Carrillo's it would have been devastating.



Once again, wonderful staff at Carrillo's, but alterations were unbelievably terrible.

Working with the staff is very enjoyable. From the 1st time I started looking for a dress they made me feel comfortable with being a plus sized bride. I found a dress that wasnt even considered a bridal gown but was exactly what I needed for my small wedding. AND the tux for my husband was free because of my purchasing a gown there. I would highly advise that any budget conscience bride try Wedding Emporium before purchasing elsewhere.

Purchasing my dress at the Wedding Emporium was actually fun. The staff made me feel at ease from the moment we walked in the door, took all the stress out of what could have been a stressful time, and even came through a day before the wedding when we needed an extra tux. Yes, we got the tuxes from them, too. I can not say enough about the staff and their positive, helpful, and expert advise. I tried on numerous dresses, and actually bought a dress that I originally said "No" to even trying on. Remember to have an open mind and try on every style of dress, you will find your dream dress there.

This business has competitively priced gowns and is one of the few stores in the EV that carry Bonny. We thought we were going to purchase a Bonny before we were introduced to Kitty Chen. If this store carried the designer we wanted, the purchase would have definitely been made here. Low pressure - caring and considerate staff.