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Reviews

07/12/2011

Pleasant

Paul was very courteous and pleasant. I am very satisfied with their services and fair prices.

07/11/2011

Best service

100% Professional, knowledgeable, and experienced. Polite and generous. I could not have asked for a better service.

07/06/2011

Best Choice

I wanted to say thank you for your last service call. I called the day before with AC problems. I know from our own family business that it is easier to schedule with a window of time for appointments. I was in a difficult position because my daughter just had knee surgery, I needed to get back to my office and you were able to work out a time that was convenient with me. Your technician was prompt and courteous and got the job done for me without any issues. I know it is common to call or write with complaints and thought it would be nice to write with a positive compliment. I appreciate the honesty in repair work and the ease of setting up my appointment. I will continue to recommend you and I am glad I made the Precision Decision.

06/23/2011

Went above & beyond!

The tech went above and beyond. While he as waiting on the thermostat, he fixed my phone lines, which is very much appreciated.

06/23/2011

prompt, clean, thorough

I was referred to your company by a friend. I want to commend your service tech for my first encounter with your company being so pleasurable. He was prompt, clean, thorough and communicated effectively throughout my inspection. I appreciate the time spent informing me of the reason for my cooling issues. I will certainly recommend you to others.

06/13/2010

Horrible Customer Service

I used this company to install a trane air conditioning unit in my rental home about 3 years ago. I called to schedule someone to come out to take a look at it, because it quit working. I called to find out about my warranty. As soon as I asked about the warranty, I was treated with very little respect. The girl on the phone talked to me with such attitude and disrespect, I tried getting them to work with me on the time to shedule to send a technician out, and they would not work with me at all. I ended up going with another company,even though I had a warranty with them, because of their horrible custmer service. I would never recommend them to anyone.

More Business Info

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Thu:
Sat:
Services/Products
Commercial Services
Brands
trane
Payment method
discover, visa, amex, master card
AKA

Dal Air Conditioning & Htg

Dal Air Conditioning & Heating Inc

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Categories
Air Conditioning Service & Repair, Air Conditioning Contractors & Systems, Duct Cleaning, Furnaces-Heating, Heating Contractors & Specialties, Major Appliances, Mechanical Contractors, Small Appliances
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