Mason Mechanical.
962 E Isabella Ave, Mesa, AZ 85204
Reviews
07/13/2011
Provided by YP.comWe shopped with 3 different companies that all had great marks w/ the BBB. Mason stood out as the best choice for a few reasons. First, their "comfort consultant" Dale was the most thorough & genuine salesperson we had over. He took our square footage, inspected the attic & asked us what was important to us, then offered a variety of options for our AC needs & budget. He was the most expedient in sending us a written proposal. He was the only one who offered us the free use of a portable AC unit until they could get the job done (which was only a couple days vs the "next week sometime" that the other companies were telling us) They also included a yrs worth of filters w/ the job and 2 follow up inspections of the new unit (one within a week of installation where Dale brought a different tech w/ him to double check the insallers work & a second one will happen in 6 months to make sure everything is still running fine) Not to mention they were very reasonabley priced compared to the other companies. Oh, and I certainly can't forget to mention that each of the service men who came to our house were exceptionally friendly, polite, and cleaned up behind themselves as if they were never here. The attic entry is in my daughters closet and Troy was sure to cover her dresses so dust wouldn't fall on them when he went up during the job. I found them on the BBB website and noted they had 0 complaints in the last 3 yrs. (which is as far back as you can see on the website bbb.org ) Several of the bigger name companies that boast "A+" ratings w/ the BBB still had upwards of 40 complaints--they just resolved them to the BBB satisfaction after the fact. But think about how ticked a person has to be in the first place to go to the BBB.
We were nervous about the large expense at first, but by the time we shopped around we were confident that we were making the right choice with Mason Mechanical. Thanks Guys!
11/05/2007
Provided by YP.comAfter several years using a large, local refrigeration repair company with poor results and a nasty company attitude, it is so refreshing to find a company like Mason Mechanical. I have used them now for about 4 years , always with wonderful results. They found mistakes the other company did not find. Their fees are fair and they are usually always on time, polite, correct in diagnosing the problem and fixing it. Wonderful company and highly recommended!
More Business Info
Replacement Specialists Since 1993!
- Hours
- Regular Hours
Mon - Fri: Sat: - Services/Products
- Air Conditioning Repair & Installation, Heating Repair & Installation, H.V.A.C. Services, Residential Heating & Cooling, Preventative Maintenance, Equipment Parts & Replacement, H.V.A.C. Contractor
- Brands
- electric, trane
- Payment method
- cash, check, discover, amex, master card, visa
- Other Link
- Category
- Heating, Ventilating & Air Conditioning Engineers