One Source Remodeling

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We hired One source remodeling to complete a full remodel of our shower and 4 restrooms. Our experience with Ray (the owner) and his crew of subcontractors was terrible. Once source remodel utilizes a different unexperienced and unprofessional subcontractors. We had multiple issues from our shower glass ordered incorrectly, resulting in us not having a fully functional shower for weeks, plumbing issues, and extremely poor communication. Ray the owner leaves everything in hands of his subcontractors who show up late, or don’t show up at all. Once our remodel was completed he never came back to do a post sale inspection to check on the work.

We had to call him multiple times and we received excuse after excuse and months later we still haven’t had all the issues resolved. His subcontractors talk about how bad One source remodeling is and how Ray is unexperienced. For example he measured our glass incorrectly, left our faucet unaligned, made a mess in our ceiling, didn’t caulk several areas of the restroom. When brought up to Ray he said he was in Florida and would take care of it personally. Six weeks later he’s still on vacation and he cant take care of it.

I had to dispute the last payment with American Express as he never took care of the last details after he received payment 2 months in advance. Do not hire this company unless you want a bunch of excuses and lies. He comes in his van and presents well but hands off the work to sloppy subcontrators.

Thank you
Ben